Dr. Michael Gartner M.D. FRCSC

After working a few years at a Plastic Surgery Clinic in Manhattan Dr. Michael Gartner decided to open his own practice.  He knew the challenges he would face.  After doing extensive industry research in 2016 Michael Gartner found Nova Medical 360, which was the right branding, marketing, and Practice Management fit.
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Setting up a new practice from scratch brought a number of challenges such as Branding, New Patient Acquisition, Practice Management, and web presence.

With no prior Medical Marketing in place, Nova Medical 360 was tasked to create branding, build a Plastic Surgery Website, start SEO, a Social Media following, Paid Marketing Campaigns, and Videography.

Project Overview


Brand Development

Our long-term strategy was to build the brand the right way from the first attempt, something many practices do wrong. Using the knowledge gained from our experienced Advisory Board the brand name of, "Gartner Plastic Surgery & Laser Center" was created.

Plastic Surgery Website Design

Great care and time were taken to build Dr. Gartner's website. We came up with an award-winning and industry leading custom Medical Website Design which would set Jon apart from his competition. At Nova Medical we focused heavily on the Conversion Optimization experience making the website user-friendly while being visually appealing. Shortly after launch, the website started to show a high ROI and conversion rate.

Search Engine Optimization

Currently, we are only ten months into the SEO project and already tremendous results were achieved in this short period of time. Gartner Plastic Surgery & Laser Center currently ranks under 90% of all the industry keywords, with search results showing from the middle to the top of the first page.

Practice Management

By having an advisory board as part of Nova Medical we had an opportunity to organize cross-training events. This was fortunate for Dr. Michael Gartner as he had just started his practice, and he would benefit from the board's experience & advice. Our management team organized Practice Management training at the top practices in North America. Nova accommodated Dr. Gartner and his Practice Manager by flying them to Toronto where they had a chance to spend one week with Dr. Cory Torgerson and Dr. Martin Jugenburg, learning their business and the crucial elements to a successful practice.

Video Production & Social Media

From the onset, video content was a big component to support the branding, organic rankings, and Patient Acquisition through Social Media. Keeping up with the new Social Media techniques is an important part of Medical Marketing. To this end, Nova Medical's content writers and bloggers produced reams of content that was aggregated throughout all the top Social Media platforms.

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Practice is Fully Booked 3months in Advance

Dr. Gartner’s Marketing Results in 10 Months

The results below show individual stats for the main marketing tools used over 10 months.

Plastic Surgery Website Design - Google Top Rankings for Dr. Gartner

Cost Per Lead - Plastic Surgery Marketing

Youtube Before & After - Plastic Surgery Marketing

Medical Content - Plastic Surgery Marketing For Dr. Gartner

Medical Marketing Services Employed

Plastic Surgery Website Design

Medical SEO

Reputation Management

Google AdWords & Facebook

Video Production

Social Media for Surgeons

Medical Content Writing

Conversion Optimization

Online PR

Plastic Surgery Website Design & Marketing


  • Nova Medical’s marketing strategy was to address goals both short and long-term for Dr. Michael Gartner. The focus was primarily on Branding, Patient Acquisition, and Practice Management; key factors for new practices.

Short-term Strategies:

  • Targeted new patients through Google AdWords and other Paid Marketing programs.
  • Increased ROI by optimizing Paid Campaigns and ultimately lowered the cost of new leads.
  • Monitored website performance through specialized tracking and Conversion Optimization analysis tools in order to gauge and track user response to the website design and make adjustments accordingly.
  • Combining all the facets of the Nova Medical 360 solution, and rolling them out at optimal times during the initial launch phase and throughout the campaign is one of the main reasons Gartner Plastic Surgery & Laser Center is fully booked three months in advance, and experiencing tremendous response from new patients in the Manhattan area.

Long-term Strategies:

  • Continuous brand strengthening and increased public awareness through optimized Social Media campaigns and additional Video Production, targeting Surgical Procedures and cosmetic treatments available at the clinic.
  • Adding new medical content pages that educate about and advertise new surgical procedures and cosmetic treatments such as Coolsculpting.
  • As new content is added to the website it will be necessary to optimize keywords and to expand SEO efforts to achieve higher Search Engine rankings, Nova Medical 360 will be there to help Dr. Gartner’s clinic navigate this key area of marketing and make sure that Dr. Michael Gartner maintains healthy ranking positions.
  • Patient reviews are very important to building the notoriety and reputation of any Plastic Surgery Clinic. Whether it is new or established staying in touch with patients and answering their questions online through websites such as Realself & RateMds is a very important facet of a Doctor’s reputation, not to mention a great way to bring new visitors to both the clinic and the website. Nova will continually monitor the Doctor’s reputation and online profile making any necessary changes & improvements to ensure the best possible results from these types of review websites.

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